Customer service is horrible. Agent answering the phone was rude. She gave her name unclearly and when asked to repeat it and her employee number she stated she had no employee number and that she already gave me her name. I asked her to repeat it. She sat there silent for a while. I asked her a second time for her name and she stated Shaniqua and I know this is not anything like what she first said when answering. 2nd the add is unclear that you will be billed $64.00 every month but only get a RX every 60 days. To cancel you must call in and talk to someone. Should be able to cancel through your account. I have read that there have been problems canceling. I hope that doesn't turn out to be the case.