I signed up for a trial for this product and it was filled on December 5th! Meaning the product didn’t get into my hands for another 5-7 days!! I called January 6th to cancel and get a refund! I did not care for the product it made me peel to much! My call was answered by a female who had a poor attitude, was on a power trip, and very unhelpful! I was not given a refund because they start your 30 day trial by the date photos are uploaded NOT by the fill date or even better when u actually receive the product!!! I DO NOT recommend this company to anyone!!! It’s not even about the product so much as it is for the rude and unwilling customer service!!! There are plenty of other facial products to choose from so STAY AWAY from this one!!!