This is my second experience when doing a payment over weekends.I trust my sms I get from Nedbank,it makes sense when you do a transaction,you immediately see whats left to use or withdraw.I made a payment on Sunday,checked my available balance,kept this in my mind because I transfer money to my savings after using what I need.I even checked my app.Guess what,on Monday when I wanted to transfer the funds,half of it was gone.So they claiming that they only took the money on Monday.Fine,then why would this money show its available to you to withdraw when its pending?If I transfer money it would no longer be available to withdraw.What would have happened if I decided to withdraw the rest of the money.It made no sense.They also claim that the app is delayed.And thats the reason I would rather look at the sms.Like I said,not the first time it happened.And my fees amounted to more than R300,I get paid weekly.I am defnitely changing banks.I have decided to close all my accounts with them.I am g#%$vol.
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