NEDBANK LA LUCIA
I purchased a home with Nedbank. The first debit order was fine and went off correctly. The second month Nedbank debited my account for the home loan on the 7th and then AGAIN on the 8th!!
They never picked up the error and when I finally did 8 days later, they only refunded my money then.
I have requested that the debit order be cancelled so I can ensure they don’t double debit me whenever they feel like it. To this, I was declined. As they say, they have a mandate to debit my account… to which I would like to know if it is mandated to debit my account TWICE a month!?!
Horrible service, disgusting attitude towards a customer & they held my money for that time with no interest! If you take one cent from Nedbank, you pay interest from day one! Amazing that!
Let’s just say I will NEVER open another account with this bank again!
You should be ashamed!
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