Waited 5 months and was never delivered. Tried calling but no answer, emailed and reply appears to be an automated
"We know you've been chasing your order for quite some time now and we are terribly sorry if we have not been responsive recently due to the small team we have.
We acquired our first ever UK supplier last July and forwarded them all the orders (including yours). Unfortunately, the supplier couldn't keep up with the massive amount of orders leaving a high number of backlogs. Sadly, we couldn't pull out the contract and the orders were left hanging.
We have good news though. We have just signed a contract with our international supplier who's willing to produce these orders. I'll now be adding your order to the list. We're unable to provide an ETA right now but as soon as the sign is produced, I'll do my best to at least send you a photo of the sign in production before it gets shipped."
2 months later no communication, no signs and the email address to contact support is no longer working. Very disappointed especially as they are constantly advertising on social medial.
3 years ago
Neon Beach has a
3.1
average rating
from
126
reviews
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