If I could give 0 stars I would. I purchased a sign back in May 2020 and it was faulty as a letter is covering one of the holes so can’t be secured to the wall safely, they refused me a refund and said they’d send another sign. The second sign was completely different, had white font and was covered in glue on the acrylic backing. All the letters were different sizes and levels and it looked awful. I have asked for a refund again which you are entitled to if your item is faulty which my sign is. I’ve been dealing with this situation for over a year and just want my money back which I’m entitled to and they said I’d damaged the sign, making up all different reasons they’re refusing to give my money back. It’s disgusting. I’m still trying to get my money back but now they’ve stopped replying to my emails all together! ALL I WANT IS A REFUND!! AVOID THIS COMPANY!!