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Pat Mackin
Placed my order on 1/17. Sat “waiting for courier” for 8 days before I called to ask when it would be shipped. The rep went into a script about supply chain problems (for coffee?) and said she’d put through a request for it to be shipped. Finally came up on website that it had been shipped 3 days later, has not left the state of Florida for 5 days. Now Feb 2nd and still no order. 17 damn days. What unbelievably bad customer service.
2 years ago
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Nespresso has a 1.9 average rating from 319 reviews

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