I have been drinking Nespresso for many years, but mostly during work, which involved a lot of international travel. It was the one thing we (my crew) relied upon for consistency and quality. When I retired 5 years ago I fell away from the habit, but just this month I picked it back up...and I am delighted. Not only have I converted my wife, but revitalized my tastebuds with exquisite espresso from Nespresso. My orders have been handled expeditiously and always come earlier than expected. The new customer welcome gift I received today is absolutely top shelf. And it arrived 5 days early! Customer service was an equally pleasant experience and I am officially BACK!!! Thanks, Nespresso :-)