WORST CUSTOMER SERVICE EVER! I wanted to modify my order they said I had to cancel first and get a refund then re order I did that and I ended up getting the machine I didnt want. Also I called several times to follow up with my cancellation request and it seems like they are all over the place and each time a representative will say something differently. They kept telling me to ignore the emails and that I will get a refund and what they were actually doing is wasting time until they have the machine delivered. Very unsatisfied and I do not recommend anyone to purchase from them.