I have a machine that has a fault, outside guaranty. I was initially willing to pay for repair. Here in Norway it is nearly impossible to get help. I just wanted to know were I could repair. Business help: they answer, but are not willing to help. They cannot answer where I should go and repair. They route me to a phone number. Private help. They send you an no reply email, offering no help, no information unless the same phone number as business did. Phone number: when calling nobody is answering. Nespresso, Con Gratulation, you offer a rock buttom bad service.