Bad CS experience ever! Wrote on chat and got reply from csr " I hope you are doing great " and disconnected me. Wrote a second time to ask to cancel my order same csr decided to give me advice instead of taking care of my request. I have been advised to buy at boutique. Very nice we don't have boutique in the city. Told him that and guess what! He disconnected me again! With reply thank you for contacting us if you any any other questions call us! What??? It's a joke and not CS. Called y to o the CS centre. Have to admit the lady was very nice and even apologized for the chat, said she will try to help me but guess what! She was supposed to call me and it's never happened. Today I got notification that my order has been shipped. Ridiculous.