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Anonymous
I won't order through Nespresso again. My order arrived only partially filled. When I called the customer service number I was routed through several forced attempts to get me to buy a medical device, then Direct TV, then I hung up and googled a different number to call. That customer service rep informed me that that number deals only with business customers and tried to re-route me to the number I'd just tried. When I explained that I would not call the first number again and be hassled to buy something I was put on hold for awhile and then a customer service rep finally asked what was missing in my order. Now it will take 7-10 days for Nespresso to send the rest of my order. Never again. When I order my capsules through Amazon I get them within 3-4 days and there's never been an error in the order.
2 years ago
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Nespresso has a 1.9 average rating from 319 reviews

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