I signed up for a subscription with Nespresso UK and after a couple of months or so I realised that they’ve been charging me twice. I reached out to them and they’ve been quite unhelpful, and is taking a long time to get my money back. I never agreed to 2 subscriptions, which is actually impossible to have with them, and they couldn’t justify why they took money twice. In these days, where every penny counts, it is extremely frustrating to have money taken off my bank account and then force me to wait over 2 weeks for a refund. Very very poor experience starting with Nespresso.