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Paul Gruffudd McNeil
I signed up for a subscription in December 2021. It’s now July 2022 and I have yet to have a month where my delivery of coffee goes as planned. The delivery was originally with Yodle but this was changed to UPS because of the problems with orders not turning up. Today I have waited in all morning and the parcel has not turned up. Called UPS and they said they haven’t got the parcel yet. Called Nespresso and they said it’s not been sent out yet. I made the order over the phone with an advisor yesterday before 3pm and was told it was on next day delivery. I even received an email from UPS to say it was arriving this morning. So yet again I’ve wasted my time. Ok the coffee is nice. But I’m now at a point at 6 months into a subscription I’m looking to cancel and go back to using a normal coffee machine as I can’t be bothered anymore each month having to chase up an order and getting stressed out having to reexplain everything to someone at nespresso. If you like coffee and like it simple and stress free DO NOT GET A NESPRESSO MACHINE.
2 years ago
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Nespresso has a 1.9 average rating from 319 reviews

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