I have been a customer for now 11 months ; each order has been $100.00 if not more! This last time I had to write due to the fact that I’m placed an order for$ 126.00 it usually takes 2 days to arrive well after 6 days of not receiving it I called I was told it is in its way 3 more Days passed and still no coffee… i now Called a third time because I haven’t Received it still ! No email no notification nothing! They said they will Expedite it … I told them I would Like it sent next day … they cannot Do that … they took my money gave NO information that tells this customer my order is lost! I said how About the boutique in garden city can They deliver it… I was told I can go pick it up! Expedite is an action , nit The press on a button! And this is terrible Business! And they are raising their prices! I know I am Very very lucky to be able To afford such great coffee but the company should Also be Lucky 🍀 to have great customers and Keep them! Janine LB,NY