Read the small print. Bought a Nespresso for a gift. Shipped it out in November for a Xmas gift to be opened on Xmas morning by my son. Machine links immediately putting water in it. Tries again - same problem. He is in California- I am in Virginia- so disappointed that the machine had a defect…. But now the fun begins. Called Nespresso the next day. Explained — can’t get help - must know I D number on bottom of machine - must go thru a video chat with technical team to deem if worthy of exchange. It’s brand new - I am trying to talk to my son who now is at work to see if he can do a video chat with the Nespresso company so they can diagnose the leaking machine…. This has not happened to date. I have wasted 185.00 with pods. My son received a non working gift and this company is just terrible to work with. Read the small print! Very disappointing/- that is why you always buy from AMAZON from now on. Don’t buy - read the blogs