I placed an order for the first time on November 29th, and the store immediately processed the shipping process at the post office, so I was excited and waiting. However, due to the Royal Mail strike for a few days, the luggage will not move forever after the British post office. I think the customer center is also working hard while he is busy, but it would be even better if you could reply more quickly. I was told that you are not the only one waiting for the delay due to the strike, but it seems that there are many people who received it as soon as they look at the reviews. It's currently January 5th, but isn't it strange that your luggage is still not moving from the post office at all? I want a product first, not a refund. The product lineup is very nice, so I strongly want to take care of you in the future if it arrives properly. I want you to do something about it. Since the shipping cost can increase, I expect you to increase the options that will be sent by private companies such as DHL. Anyway, now I'm praying that the package will leave the post office as soon as possible and reach it.