I bought some 'in stock' chairs that would be delivered in 5 days or less...nothing happened. After 1 week of no email reply and not being able to call them (direct to pre-recorded message) I spend 1 hr in a queue to speak to someone through chat. They said the order would be dispatched that day and a consignment was opened with Yodle, but never collected, they purposely did this to make it look like it was being dispatched. The status was the same for three days. Webchat again, 2.5 hr wait this time. they couldn't provided any proof of dispatch and eventually said they would give me a refund, one week later, nothing. They are scammers, do not give them your money, luckily the items were over £100 which means I am covered under section 75 of the consumer credit act.