AVOID, AVOID, AVOID this awful company. I purchased a 12x6 PROFLEx Pop Up goal around two weeks ago. Upon delivery, I noticed that the back bar of the goal was bent and would not sit flush with the floor. I contacted the company to get the item swapped - I’m aware that things often get damaged in transit, so this was not an issue. Net World Sport then tried to enter into some sort of strange negotiation with me. They stated that the damage does not affect the use of the goal… granted, but you wouldn’t accept a new car with a dented door panel would you!?! They first offered to refund me 10%, then they tried offering me a 20% discount code and now they have gone quiet and are not replying to my emails. All I want is for my item to be exchanged, or a level of compensation which is fitting, which I am entitled to under the Consumer Rights Act. Please shop elsewhere, companies cannot operate like this in 2022!