I bought a CosySpa hot tub on the 20th of December from Net World Sports and everything that could go wrong, went wrong! Firstly paid 108 euros for the 2 day delivery. The delivery came in 5 different boxes and the last box of arrived in 9 days actually, so what's the point in paying extra for 'quicker' delivery? Secondly, their website states that the hot tub was UK 220-240V powered but the product delivered was 120V, so now I need to use a voltage converter to get that working. Lastly, and worst of all, the pump in the hot tub came broken, it does not work at all. I've ringed them 4 days and sent a dozen emails, they asked for a video recording, but nothing has been done yet. Essentially I'm 660€ short and have a broken hot tub 19 days after my purchase Order number: S12808426