Purchased Forza Elite Basketball hoop by phone, to a Dublin number. It arrived in good time, I got tradesman to assemble. After 13 months, the support bars had rusted through at the bolt points and backboard and hoop slowly fell the ground. I was told by customer service I was 4 weeks out of warranty. I cited consumer law, the product should be fit for purpose, and work for a reasonable time with normal use. I was told the company is registered in UK, and EU consumer law did not apply. The company did not respond to official complaint. Would love to add photos, but they wouldn't upload.