I purchased 2 new soccer goals through Net World Sports and had to wait nearly a month to get them between processing and shipping times. When they arrived one of the goals was new, but the other what clearly been used (dirt stains and fraying on the nets and canvas) and was sent with a broken fiberglass pole. I contacted the company about getting this situation rectified and they told me they could send me a new replacement pole, but that the other issues were purely aesthetic and could be reminded by washing the gear. How you can justify sending me an obviously used product when I purchased what should have been a brand new goal is beyond me; I didn't pay an arm and a leg to have to hand wash their product upon arrival because I was lied to about the condition it would be in. Once I called back irate about this breach of contract they offered to send return labels and replace the product, but it will now be another month that I am unable to use what I purchased as I wait for that to happen and the new shipment to come. Will never be using this absolute joke of a company again