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Randy M
May 11, 2019 I purchased 2 ALU60 Soccer Goals. Order was placed over the phone. The customer service Person who took the order entered the wrong address for shipping (which wasn't discovered until May 15, 2019) when the order got to my home town in Texas. This Order was shipped from Wrexham England. I should have had 7 boxes instead I only received 6. May 16,2019 I went to install the 2 soccer goals thinking that my order was complete. Instead I discovered that I only had enough hardware to install 1 Goal. When I called the company they showed that the other box had been shipped to Korea. When I arrived back at the office I discovered the missing box that evening (5/16/2019). Again on 5/18/19 I attempted to assemble the second Goal. However, I discovered that the box containing the hardware is missing 1 part. Which again prevented my from setting up the second Goal the SECOND time!!! Today I called and informed the company of my dilemma. They said they will send me the missing piece (WHICH WON'T GET TO ME UNTIL THE END OF THE WEEK!!!!). I does NOT pay to spend extra $$$$ to Expidite your order, especially when part of it is shipped Half way around the world from your location. Then when it finally does get to you it is an incomplete package. As of Right now I would NOT recommend this Company for ANY of it's products or services.
5 years ago
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