NETFLIX HAS ZERO CUSTMER CARE AND ZERO COMPLAINTS PROCEDURE BE WARNED! 11/29/22 Netflix HAS BEEN TAKING 2 AND 3 PAYMENTS A MONTH FROM MY CARD FOR LAST YEAR AND IS REFUSING TO REFUND ALL OVER PAYMENTS TAKEN WITHOUT MY CONSENT. IF HAS HAPPENED TO YOUR REPORT TO THE BANK AND POLICE Tip for consumers: Search google reviews you will see trip advisor has %50 negative reviews as well as many newspapers have had campaigns fighting to retrieve customers' refunds that NETFLIX refuses to give By making complaints with Police and government bodies in your country it will bring to highlight what this company is doing and how dishonest they are NETFLIX also have lots of social media presence so make sure to let the world know how they treated you to warn other Products used: I had a NETFLIX account while I was supporting during the Ukraine war I was not using NETFLIX for most of the war. When i come out ai looked at my bank account to see NETFLIX had taken 2 and 3 payments a month for over a year Live chat they informed they have NO complaints procedure and No contact details where you can send a complaint They have a policy of only offering max 6 payment refund even when they can see accounts was not used and that they had taken multiple debts with out my consent I have made a complaint to the Police in the USA and UK and all government bodies and will take NETFLIX to court for a FULL REFUND All Netflix repeatedly say is to ask your bank for a refund for the money NETFLIX has taken with out6 consent As I am not in the UK at the moment doing this through my bank will mean they cancel my debit card and send out a new one to my UK address I am shocked such a big company could do this