I am paying for a family account, which by definition is meant to be used by members of my family. Due to studying my family isn’t living in the same place anymore and now the family account isn’t allowing the members of the family who don’t permanently live with me to make use of the “family” account!!?? I’m paying for the service and not getting my money worth. I’ll rather subscribe to other service who still allow this and who are not trying to make more money of their paying customers by also adding ads. The whole reason for a streaming service is to not have to deal with ads! Netflix was really great, I loved it. But it’s gone down hill. Would not recommend.