I have been with Netflix for almost ten years and now I am done with them. Back in the beginning it was a great service, stream and one DVD out at a time for $9.99 a month... it was a great deal. I am now at $24.82 a month to stream and can have two DVD's out at a time... now the problem.
They hype you can keep the DVD's as long as you want and no late fee but why would you want to do that when the big selling point is you can get as many DVD's as your heart desires just by simply mailing back the postage paid DVD as soon as your done? What they don't tell you is that the average turn around time from shipping you the DVD, you getting it, you sending it back the next day, them getting it and sending you another is six days. There are on average thirty days a month so the most DVD's you can get a month is five. Then there is their poor quality control of sending out unplayable DVD's due to scratches or cracks. I average at least one of these a month so take your five down to four. Sure they will send you another after you tell them the problem with it but go back to the turn around time I mentioned earlier. Now I mentioned in the beginning that I get two DVD's out at a time but that doesn't mean that I will get two DVD's at a time from them even when I sent the two prior DVD's back at the exact same time. I don't know who is to blame here for this one, be it the US postal system or if Thing1 and Thing 2 work for Netflix and each processes my returned DVD's differently. Regardless of who is to blame for that it changes how many DVD's you will get a month. I average between eight and nine DVD's received a month and of that at least one is unplayable so I am down to seven to eight DVD's I can actually watch. Now the cost. I pay $11.99 for the privilege of having two DVD's out at a time and I religiously send them back the very next day so I can get the most bang for my buck. So going with the high of eight (honestly closer to seven) playable DVD's a month at the cost of $11.99 I am paying $1.50 per DVD, Redbox is $1.50 and they have new releases weeks before Netflix. Now that price goes up if you are only getting one DVD out at a time to $2.00 per DVD based on the average of four playable DVD's a month. The only single benefit to a Netflix DVD plan is to see movies that have long left the rent que of your local Redbox.
Finally the latest stunt from Netflix, the switching of the five star rating system to a binary rating system is really the last straw for me. This is obviously a move to make things for the millennials user friendly, don't want to overwork their brains with that "old school" thing called thinking. After all any window licker can make a yes or no decision. I liked the star rating and from the number of stars shown on movies based on my ratings I could easily target what to watch. Now with the new mindless rating system I will no longer have that simple way to target what I might want to watch but now will have to read the synopsis and try to decide from it if it is a movie I want to watch.
In short stay away from the DVD plans as they are not worth the cost unless you are after old movies long gone from your local Redbox que.
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