Netflix. My experience with their customers security gets a 0 out of 10. Last month on the 27th my account was hacked. Email address and password were changed by the hacker preventing me from accessing my account. I called customer support and immediately asked them to cancel my account, which they actioned immediately. I also asked them specifically to ensure my credit card was not billed going forward. Unbeknown to me, the hacker was merely able to reinstate the account. Netflix failed to protect my interests. On the first of December my card was billed despite my cancellation. More interestingly, the payment showed the payment was made from Sweden in Swedish Krone. Both Netflix and my credit card company did not notice this, and obviously Netflix happily accepted the funds. I called Netflix today to complain. Long story short, after many animated word from me, Netflix refused to refund me my money. I will be calling my credit card company to report the fraud and request the refund. Should any of you get caught in a similar position the correct procedure is this:- 1) Have Netflix send you a change of email request. 2) Have Netflix sent you a password reset request. 3) Have Netflix remove your credit card information from your account. 4) If you wish to retain your account then no further action is required. Otherwise cancel your account. Overall this has been very disappointing. Netflix should be ashamed of their customer's security. Be careful when subscribing to services with reoccurring credit card payments.