Absolute worst experience ever. Spoke with 3 representatives, the first two said I was due a credit of 92.58 since my account was compromised when Netflix had their servers hacked and account information stolen and my card was reactivated and services were not used. Instead i received a credit for one month of service and am being denied the other 75.55 credit.
Their customer service is garbage and they could care less about their customers. The last representative told me my card was stolen which is not what the first 2 said. Yet if my card was stolen why would they just use it for Netflix and nothing else?
I was about to return and cancel my Hulu to save money but after this experience they will never get a dime from me again. They could care less about you as you are just a number. That alone is what can bring down big corporations like Netflix. This company does not care and will not be around in 20 years.
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