I always order from Netflorist with no issues, but my last order has been a disaster. Firstly the balloon was never attached when it was delivered to the hospital. Then secondly the fruit was bad and dented, the hospital staff removed it as in Highcare the bad fruit is not allowed. So when i called i was told the balloon will be delivered the next day, 4 days later after being released in hospital it was delivered. But the fruit was never replaced as per the consultant i spoke to, till now nothing. Now i paid nearly R700 for bad fruit late delivery and the occassion was spoilt. Very very poor. They very quick to take your money but when replacing damaged stuff, think again.