Wow wow wow - I was looking to unlock my Samsung S10 so that I can use it when I go abroad next month. I looked online and found NetPal. I was first sceptical about how easy they made the unlock process seem on their website. I went online and read some reviews. I took the bold step and paid for their service and I must say, I was wowed. I paid to have my S10 unlocked yesterday afternoon and before I went to bed, I received email containing my unlock code with a set of simple instructions. Follow the instructions and viola, my S10 is now unlocked. I would recommend NetPal to all my friends and family willing to unlock their phones