I ordered the network decoding code and I received only the network code but without the Defreeze code. to receive and Defreeze I had to place an order even if on the page it says that I receive the 2 codes. EXAMPLE Features of this Samsung network unlock service Logo Samsung Logo Manufacturer Samsung Service SIM Network Unlock PIN, NUC Code, NP Code, NCK, Network Unlock Code. Result Use any SIM card from any network Country UK Handsets All phone models including the S10 Permanent Yes Waiting Any UK Network (Superfast 3-24 hours) (Excludes weekends) EE 1-2 days (Excludes weekends) O2 1-5 days (Excludes weekends) Vodafone 1-5 days (Excludes weekends) Three 1-3 days (Excludes weekends) Example NCK: 26165130 (Unlock code) MCK: 85607174 (Defreeze)