Following a recent purchasing experience, I strongly recommend to avoid Fishing Mad' web shop. Based on Fishing Mad's description of the goods (product image and text), I ordered a fishing rod with a trigger grip reel seat, but received a fishing rod with a fixed-spool reel seat. As obvious as it may seem, Fishing Mad refused to admit to have done anything wrong... When I complained and wanted to return the goods, Fishing Mad stated that they would only refund the cost of the goods, but not the original shipping costs. In addition, Fishing Mad was not willing to reimburse the return shipping costs if I was to send the goods back. This in spite of the fact that it is against Fishing Mad's own terms and conditions, and the UK Consumer Rights Act...