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AK
DO NOT ORDER from this company! I received stale expired truffles that had to be thrown away. It was so embarrassing and my dear friend who sent the gift was mortified. When we emailed customer service, they blamed it on the shipping method and only offered a $25 refund on a $100 basket. Chocolates can last a VERY long time when packaged properly. They do not need to be shipped overnight. Likely a poor excuse for a failed upsell by NYblooms! These truffles were not sent in an air-tight container, which is why they oxidized, it's a no-brainer. The entire experience was so disappointing that my friend requested a chargeback for the full amount from her credit card. Thankfully she will get her money back.
1 year ago
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New York Blooms has a 4.4 average rating from 155 reviews

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