Do NOT book with this place- booked my course over 6 months ago and they've continued to cancel it last minute . I asked for a refund on day 14 and the lady on the phone said I couldn't have one (ended up arguing ) in fear of losing my money booked onto the next month course . This was then cancelled - I spoke with the manager who is useless and said I could of had the refund in the beginning but now I can't as out of the 14 days so staff are incompetent giving advice they clearly shouldn't be . I've since emailed and said ill be taking this further if the course isn't provided next month . Who wants to do online nail course how Is this even accredited? Surely you need 1to1 training which they can't seem to understand. Do not access your online portal as this is their way of saying they can charge you , I havnt viewed none of it and the manager actually said due to this I could of had a full refund now I can't as they say I'm out of the 14 days . No clear answers and staff do not want to solve the issue they state it is down to you to keep emailing or contact the manager yourself even though they run off the same email account .