****BE AWARE OF NEXT STEP BEAUTY SCAMS, THEY TRICK PEOPLE WITH THE ONLINE LINK, VERY DIRTY TACTIC**** They scam you by getting you to pay for the Practical course but there isn't a course running for the date you book. They end up cancelling the date that you booked and delay or change the date or swift you to online course. The representative said that they will send me the venue address for the 3 days Practical nail technician course in Swindon by email after I paid for the course for £354. They then trick you to click a certain link to access supposedly online course material by email. I also realised that there was no venue address provided within the link, there were no material tools or anything online that I could use or learn with. I have to call this company to ask for a venue address but they keep delaying and fail to provide this for me. They said they will not refund the money because they claimed that I had clicked onto the link and used their online material which wasnt there... This incident is exactly what has happened to many other victims on the bad reviews for how and what those victims described in 'google' and 'uktrustpilot'. I now realise it was a big trick for me to fall into and that when I clicked into the link, logged in by the student ID and password they provided that it was all a scam. They won't refund me because they are claiming I used their materials - Therefore they have said that a refund is not effective for the contract. ? I paid to be on a Practical course which I now see is not legit. This is illegal for what they sell and to not provide the right service to people is terrible. They have tricked many people into this situation. I seriously feel so disgraceful by this and truly feel so sorry for the many victims out there and myself. The money that I have paid them did not give me any service and they didn't provide any Practical course. There was no teacher or venue address provide. Ever since I received this email I have not clicked onto any links because I feel like they have threatened me by saying I used their online material (which I did not as they were not available to use online). There is no nail varnish or any other nail products. This can ruin people's future. They use this beauty course to lie to many people in the UK. They use automated email to response and keep accusing you with the online contract to make you fed up to claim your money back.