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Ciaran Barker
JOKE OF A A COMPANY. Ordered a sofa on the 4th of October with a due delivery of the 7th of December just in time for Christmas) Great !. To be then sent a notification that they had failed to capture funds on the 31st of October and I had 14 days to call and organize payment. Called and told they will try and capture funds another 3x during the 14 day period, money was in the account and ready. No payment was taken. Called on the 10th day to ask why payment had not be taken and to pay it yet only to find out it had been CANELLED. Was offered a measly £30 gift voucher for the inconvenience and re-order of a sofa with the delivery date kicked to end of January. hours spent waiting to speak to someone on the 4x occasions I have had to call getting passed from pillow to post between credit/home department each time being told departments are not open and need to call back before 6pm... Avoid. Total waste of time & frustration that's not really needed right now from a company that cannot even follow procedures stated in the email to the customer. Now time to search for another sofa from a more reputable supplier, Wish i would of read these reviews prior.
4 years ago
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