Terrible customer service. The delivery service is completely inflexible. Horrible delivery workers. They wore NEXT signed jackets and drove a NEXT van but NEXT deny that they work for them.
They turned up and refused to put the furniture in the allocated room, which their website clearly states .., the will. They then went and got in their van and went to sleep for 35 minutes in front of our house... also blocking our neighbours drive. Horrible unprofessional, rude people. On top of that.... we opened the first box and the draw was broken🤯. After ringing a load of numbers we were fobbed off with a new delivery date for 2 weeks time. Now we have a load of heavy boxes blocking the hall.
Don’t buy NEXT
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