Today I tried to return a pair of jeans I bought a week ago. Unfortunately, they refused to refund me because the card I used to purchase the jeans five days ago expired yesterday and they wouldn’t accept my new card even though it was from the same account. The person behind the till said it was a glitch in the system but she was still unwilling to try and resolve it for me. Only offered a credit note. So I still have a pair of jeans I don’t want and no card that I can have the money refunded to
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