I had £3,-£4-thousand pounds worth of stuff picked up by Hermes it all left heat backed but totally dsapeared I blew my top they agreed to give me £2,000 good will gesture. My backside they stole all my stuff I think they were re sold all the refunds that they say they have paid back canot be found or accounted for I won’t hesitate to blow the whistle customer service ok complaints team a total sham wrote to rip of Britain and watch dog the delivery drivers Evie are so bad a little bold headed guy awful peoples skills all the money Simon wolfs on ceo gets and the higher ranked pay their wages and keep them in a job dispicable shop all together and lying thieves.