Trying to make a purchase online, very poor website firstly could not have the item delivered to my local store the site said not available, rang customer service the answer i got was it may be because the store manager has no room to take stock even though I am paying for the goods, I also explained that I was having trouble entering my gift card towards the payment I was told to proceed to the end and that option will be available and sure it was but when I put the gift card details in it was rejected back on the phone, I have at this point spoken to five different people in India, the last person I spoke to and explained the problem explained that because I was redeeming a gift card he could not put the order through he said he would get someone to phone me back !!! no one has phoned. Throughout this whole process I tried customer services but just got e are sorry for keeping you waiting we will speak to you as soon as we can this went on for over 15 minuets I gave up !!! I rang the order line and guess what I got through strait away, but still no goods. I THINK NEXT NEED TO GET THEIR ACT TOGETHER !!!