I purchased two sofas from Next Home for £2,500, expecting both quality and comfort. Unfortunately, these sofas have been a huge disappointment. From the very beginning, they have caused significant back pain every time I sit on them. The comfort level is shockingly poor for the price I paid. To make matters worse, approximately one month after we started using the sofas, we noticed that the fabric began to accumulate lint and fuzz from clothing. Despite our best efforts—vacuuming and manually removing the lint—we couldn't resolve the issue. I reached out to Next with my concerns, but the experience has left me frustrated and regretting my purchase. They sent a 3rd party inspector who has no idea about Next products, and he has suggested us to buy some tools to fix these linen issues. For a brand like Next, I expected much better quality, design, and customer support service. I wouldn’t recommend their sofas to anyone. If you value comfort and durability, look elsewhere. NEVER AGAIN!