I ordered item online. it was supposed to be delivered to the store for collection.
I was not informed that the order is arrived in the store.
Item was returned back as uncollected.
I was not informed that the item is waiting in the store and it will be returned.
When I contacted Next, they were not helpful.
They told me I have to reorder the item.
I have been waiting for my order for 1 month
Very disappointing.
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