Visited four local stores including large new one in Horwich, Bolton to buy hand towels, bath towels and face cloths as Christmas present for family member. Wanted dove grey colour. In each of the stores non of the colours were the same - varied between light grey colour to more of a beige. Impossible to get a set in same colour so ordered online and Next split order into three. Just collected first lot and all three towels are a different shade of gray varying from light get to beige. Online review system seems to be disabled so can't add review. Tried to ring them using their online call back and this is also disabled. What has happened to Next. Dreadful product, dreadful colour consistency and complete lack of customer car.