I can't praise Next enough about the way they handled a problem with a plant delivery for Mothers Day. I phoned immediately when the plant arrived and the problem was obvious. The phone agent, was apologetic, friendly and efficient and immediately ordered a replacement, which I have received today. This one is perfect and an extra had been included. This Customer Service was second to none. I've never had dealings with Next before, but would not hesitate to use and recommend highly. Thank you for a good customer experience.
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