Pity I had to give a star to be able to write a review. I purchased sofas and chair 12 months ago. I’ve had one sofa and chair replaced due to faults. Having waited weeks for all deliveries the replacements are so sub standard it’s untrue. The customer service is non existent and totally inadequate they just don’t care. I’ve sent emails and escalated my complaints to no avail. I am now left with creaking furniture that has been checked by so called furniture technicians who because they can’t physically see anything the item has been made to standard. The technicians are very busy, wonder why and apparently spending 2 k on lounge furniture is why you get poor quality items! I couldn’t find any furniture reviews before I bought the items I wonder why. This is the only satisfaction I can get as unless I get a full refund which won’t happen I am stuck with the rubbish furniture. I know I will be purchasing more furniture in the next year from a reputable furniture retailer.