Visited Next, Brent X, today. Only one staff available to help customers and she spent her time with one lady.I waited over half hour for her, as she wasn't free and there was no one else I went to the other 4 furniture shops in the complex and went back to Next as I had identified a couple of items that were of interest to me.I was looking around for someone and spotted the security man who I mistook for a sales staff.He kindly offered to get someone for me and he did by shouting across to someone towards the back of the shop that a customer was waiting for some assistance.He then stood around for a while for that person to come. Then he told that person again and told me the person he spoke to will come to me when he finished what he was doing.I stayed for almost 40 minutes and decided to come away as parking is allowed only for a limited time.Just then I saw a young man going to the computer and after spending a few minutes at it,he looked at me, hesitated , stopped himself from coming to me, then turned round and walked off disappearing to somewhere at the back.My mobility is not very good and I was towards the front of the shop trying out a chair I liked. As he was told where I was he could have spoken to me. The shop was not busy at all. I am extremely disappointed at the lack of sales staff and the attitude of those who are there which was a striking contrast to the service I received from the staff of the other shops in the complex I visited.