absolutely shocking service. We ordered a coffee table, TV table, nest of tables & two chairs. When they were delivered the tables came as a flat pack to be assembled by us & one of the chairs had been made with the wrong fabric. If we wanted them to assemble the tables it was a £30 charge for each item. When I phoned them I was told that the T & C`s confirmed that the tables were a flat pack but we were never given a copy nor did I think that I should have asked for them. The time quoted for assembly was 30 minutes but it took nearly two hours for the bigger items. Then there was the problem of what to do with the packaging. Luckily I have an office where I could use the refuse bins and after two journeys I managed to put it all away. I am nearly 70 & my wife is 68 and we are fairly mobile but what if the delivery was to someone who is not. We are now having to wait another 8 weeks for the delivery of the correct chair. The flat pack situation should be explained at the point of sale.