Ordered 3 sofas on the 12th September and we were advised that they would be available in 9 weeks. We had to call to find out if they had arrived as nobody had bothered to contact us by the 14th November. We were advised that only 2 were available. We then had to call again to find out what was happening with the third sofa as nobody had bothered to contact us again! We were then advised that we would be contacted on the 9th of December to arrange delivery of the 3rd sofa. The two available sofas turned up today, one is the wrong colour and the other one is damaged. Called customer services and we’ve been advised that it will be a further 10 weeks delivery time for the sofas. I’m far from impressed, I have elderly and unwell relatives staying for Christmas with no adequate seating. This is by far the worst customer service I’ve experienced from a shop.