Ordered sofa 12 th September due on or before 7 th November. Heard nothing. Chased it to find on delay. Next date 18th nothing then 23 rd nothing. Chased again delivery 27 th. refused to take cardboard etc off to get in door. Made arrangements for door to be removed. Deliv booked for following week. No show . They have now lost the sofa !! In a week . Really!! Have to order again . Fabric not available now . Xmas and no sofaDespite new carpet and decor . Disabled daughter and part with health issues. Disgrace. Going to cancel and go elsewhere which I should have done had I known how bad they are . Great Xmas thanks Next .