Over the last few months I have experienced Shocking customer service in regards to deliveries and complaints . Nothing delivered on time and waits 5 to 6 days for goods to arrive. Next promised to sort out the problem with Hermes and unfortunately there was no improvement at all. It gets very frustrating having to ring up all the time and for there to be no improvement. Things are starting to come to a head and I will he looking at taking it further. I know it’s not the end of the world but when you pay for something and then you do not get customer satisfaction time after time it becomes personal.
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